Saturday, November 3, 2018

'Brain Storming' 'Nominal group Technique' 'Focus Group' 'Facilitation' 'Interviews' 'Survey' 'Benchmarking'

Brain Storming:
Brainstorming is a group creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members. Brainstorming is a technique used to generate and collect multiple ideas related to project and product requirements.

In other words, brainstorming is a situation where a group of people meet to generate new ideas and solutions around a specific domain of interest by removing inhibitions. People are able to think more freely and they suggest many spontaneous new ideas as possible. All the ideas are noted down and are not criticized and after brainstorming session the ideas are evaluated.

Key two principles:
  1. reduce social inhibitions among group members.
  2. stimulate idea generation.
To increase overall creativity of the group.

  1. Go for quantity: The assumption is that the greater the number of ideas generate the bigger the chance of producing a radical and effective solution.
  2. Withhold criticism: In brainstorming, criticism of ideas generated should be put 'on hold'. Instead, participants should focus on extending or adding to ideas. By suspending judgment, participants will feel free to generate unusual ideas.
  3. Welcome wild ideas: To get a good long list of suggestions, wild ideas are encouraged. They can be generated by looking from new perspectives and suspending assumptions. These new ways of thinking might give you better solutions.
  4. Combine and improve ideas:As suggested by the slogan "1+1=3". It is believed to stimulate the building of ideas by a process of association.[3]

Applications
Brainstorming should address a specific question; Sessions addressing multiple questions were inefficient.

Further, the problem must require the generation of ideas rather than judgment;
Examples: generating possible names for a product as proper brainstorming material, whereas analytical judgments such as whether or not to marry do not have any need for brainstorming.

Nominal Group Technique:
Participants are asked to write their ideas anonymously. Then the facilitator collects the ideas and the group votes on each idea. The vote can be as simple as a show of hands in favor of a given idea.

The nominal group technique (NGT) is a group process involving problem identification, solution generation, and decision making.
[1] It can be used in groups of many sizes, who want to make their decision quickly, as by a vote, but want everyone's opinions taken into account (as opposed to traditional voting, where only the largest group is considered).
[2] The method of tallying is the difference. First, every member of the group gives their view of the solution, with a short explanation. Then, duplicate solutions are eliminated from the list of all solutions, and the members proceed to rank the solutions, 1st, 2nd, 3rd, 4th, and so on.

Focus Group:
Focus groups bring together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result. A trained moderator guides the group through an interactive discussion designed to be more conversational than a one-on-one interview.
A focus group is a small, but demographically diverse group of people and whose reactions are studied especially in market research or political analysis in guided or open discussions about a new product or something else to determine the reactions that can be expected from a larger population.[1][2][3] It is a form of qualitative research consisting of interviews in which a group of people are asked about their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging. Questions are asked in an interactive group setting where participants are free to talk with other group members. During this process, the researcher either takes notes or records the vital points he or she is getting from the group. Researchers should select members of the focus group carefully for effective and authoritative responses.

Usability engineering:  In usability engineering, a focus group is a survey method to collect the feedback of users on software or a website. This marketing method can be applied to computer products to better understand the motivations of users and their perception of the product. Unlike other methods of ergonomics, focus group implies several participants: users or future users of the application. The focus group can only collect subjective data, not objective data on the use of the application as the usability test for example.

Facilitation:
Facilitation concerns itself with all the tasks needed to run a productive and impartial meeting. Facilitation serves the needs of any group who are meeting with a common purpose,
whether it be making a decision,
solving a problem, or
simply exchanging ideas and information.
It does not lead the group, nor does it try to distract or to entertain.



Interviews. An interview is a formal or informal approach to elicit information from stakeholders by talking to them directly. It is typically performed by asking prepared and spontaneous questions and recording the responses. Interviews are often conducted on an individual basis between an interviewer and an interviewee, but may involve multiple interviewers and/or multiple interviewees. Interviewing experienced project participants, sponsors, other executives, and subject matter experts can aid in identifying and defining the features and functions of the desired product deliverables.

Questionnaires and surveys. Questionnaires and surveys are written sets of questions designed to quickly accumulate information from a large number of respondents.


Bench marking. Bench marking involves comparing actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance. The organizations compared during bench marking can be internal or external.